Privacy Policy

1. General Information

The data con­troller is Skamex S.A., Częs­to­chows­ka Street 38/52, 93–121 Łódź.

In order to ensure the secu­ri­ty of the data entrust­ed to us, we have devel­oped inter­nal pro­ce­dures and rec­om­men­da­tions to pre­vent unau­tho­rized access to the data.

2. Method of Collecting Personal Data

The ser­vice per­forms func­tions for obtain­ing infor­ma­tion about users and their behav­iors in the fol­low­ing ways:

1. Through infor­ma­tion vol­un­tar­i­ly entered in forms
2. Through the col­lec­tion of “cook­ies” files
3. Through the col­lec­tion of web serv­er logs by the host­ing oper­a­tor Skamex S.A., oper­at­ing at www.skamex.com.pl

3. Scope and Purpose of Collected Personal Data

The per­son­al data you entrust to us, par­tic­u­lar­ly your first name, last name, address, email address, and phone num­ber, are processed for the fol­low­ing pur­pos­es:

1. To the extent nec­es­sary to estab­lish, shape the con­tent of, mod­i­fy, ter­mi­nate, and prop­er­ly exe­cute ser­vices pro­vid­ed elec­tron­i­cal­ly and ful­fill your orders
2. To ful­fill orders you place for prod­ucts in our assort­ment
3. To han­dle any com­plaints you sub­mit and process refunds in the event of con­tract with­draw­al (prod­uct returns)
4. If you con­sent to receive mar­ket­ing infor­ma­tion from us, includ­ing com­mer­cial infor­ma­tion sent elec­tron­i­cal­ly, your per­son­al data will also be processed to pro­vide you with infor­ma­tion about our store, offers, and pro­mo­tions, as well as infor­ma­tion about prod­ucts and ser­vices from enti­ties coop­er­at­ing with us (with our knowl­edge and explic­it per­mis­sion).

Pro­vid­ing per­son­al data is vol­un­tary; how­ev­er, lack of con­sent for us to process your per­son­al data may pre­vent us from pro­vid­ing you with elec­tron­ic ser­vices and mak­ing pur­chas­es.

Users can browse the web­site with­out hav­ing to reveal their iden­ti­ty or dis­close any per­son­al data; how­ev­er, once they pro­vide their per­son­al data, they are no longer anony­mous. By pro­vid­ing their data, the user agrees to its col­lec­tion and use by the Com­pa­ny as described in this doc­u­ment and the Terms of Ser­vice.

By entrust­ing us with your per­son­al data, you have the right to access it, the right to request its update, and the right to request its dele­tion. You can also request the dele­tion of your data by send­ing an appro­pri­ate request to inspektor@skamex.com.pl

The Com­pa­ny may refuse to delete data if the user’s pre­vi­ous behav­ior on the web­site has vio­lat­ed the pro­vi­sions of this doc­u­ment, the Terms of Ser­vice, or applic­a­ble laws, and retain­ing the data is nec­es­sary to clar­i­fy the cir­cum­stances and deter­mine the user’s respon­si­bil­i­ty.

4. Legal Basis for Processing Personal Data

Per­son­al data is processed based on the con­sent giv­en by you as a User of the Ser­vice and in cas­es where legal pro­vi­sions require the Admin­is­tra­tor to process such per­son­al data or when pro­cess­ing is nec­es­sary to con­clude and per­form a con­tract to which you are a par­ty.

5. Information in Forms

1. The Ser­vice col­lects infor­ma­tion vol­un­tar­i­ly pro­vid­ed by you as a User of the Sys­tem.
2. The Ser­vice may also save infor­ma­tion about con­nec­tion para­me­ters (time stamp, IP address).
3. The data pro­vid­ed in the form is processed for pur­pos­es aris­ing from the spe­cif­ic for­m’s func­tion, such as han­dling the order process or com­mer­cial con­tact.

6. Udostępnianie danych

1. The data pro­vid­ed in the form is processed for pur­pos­es aris­ing from the spe­cif­ic for­m’s func­tion, such as han­dling the order process or facil­i­tat­ing com­mer­cial con­tact.
2. Your per­son­al data, enabling your iden­ti­fi­ca­tion, can only be shared with your con­sent.
3. Remem­ber that the Admin­is­tra­tor may be oblig­ed to pro­vide infor­ma­tion col­lect­ed by the Ser­vice to autho­rized author­i­ties based on law­ful requests to the extent result­ing from the request; in this case, con­sent can­not be request­ed for such dis­clo­sure.

7. Cookies

Our ser­vice uses cook­ies. Cook­ies are IT data, par­tic­u­lar­ly text files, stored on the Ser­vice User’s end device and intend­ed for using the Ser­vice’s web pages. Cook­ies usu­al­ly con­tain the name of the web­site they come from, the time of stor­age on the end device, and a unique num­ber.

The enti­ty plac­ing cook­ies on the Ser­vice User’s end device and access­ing them is the oper­a­tor of the Ser­vice.

Cook­ies are used for the fol­low­ing pur­pos­es:

• To cre­ate sta­tis­tics that help under­stand how Ser­vice Users use the web­sites, allow­ing the improve­ment of their struc­ture and con­tent;
• To main­tain the Ser­vice User’s ses­sion (after log­ging in), so the User does not have to re-enter their login and pass­word on each sub­page of the Ser­vice;
• To define the user pro­file to dis­play tai­lored mate­ri­als in adver­tis­ing net­works, par­tic­u­lar­ly the Google net­work;
• In con­nec­tion with using the Sales­Man­a­go pro­gram for con­tact, which you can read about on www.salesmanago.pl/info

The Ser­vice uses two basic types of cook­ies: “ses­sion” cook­ies and “per­sis­tent” cook­ies. “Ses­sion” cook­ies are tem­po­rary files stored on the User’s end device until log­ging out, leav­ing the web­site, or turn­ing off the soft­ware (web brows­er).

“Per­sis­tent” cook­ies are stored on your end device for the time spec­i­fied in the cook­ie para­me­ters or until you delete them. Web brows­ing soft­ware (web brows­er) usu­al­ly allows the stor­age of cook­ies on the User’s end device by default. Ser­vice Users can change the set­tings in this regard. The web brows­er enables the dele­tion of cook­ies. It is also pos­si­ble to auto­mat­i­cal­ly block cook­ies. Detailed infor­ma­tion on this can be found in the help or doc­u­men­ta­tion of the web brows­er. Restric­tions on the use of cook­ies may affect some func­tion­al­i­ties avail­able on the Ser­vice’s web pages. Cook­ies placed on the Ser­vice User’s end device can also be used by adver­tis­ers and part­ners coop­er­at­ing with the Ser­vice oper­a­tor. We rec­om­mend read­ing the pri­va­cy poli­cies of these com­pa­nies to under­stand the rules for using cook­ies in sta­tis­tics: Google Ana­lyt­ics Pri­va­cy Pol­i­cy. Cook­ies can be used by adver­tis­ing net­works, par­tic­u­lar­ly the Google net­work, to dis­play ads tai­lored to the way the user uses the Ser­vice. For this pur­pose, they can retain infor­ma­tion about the user’s nav­i­ga­tion path or time spent on a par­tic­u­lar page. Regard­ing user pref­er­ences infor­ma­tion col­lect­ed by the Google adver­tis­ing net­work, the user can view and edit infor­ma­tion derived from cook­ies using the tool: www.google.com/ads/preferences/

8. Managing Cookies – How to Express and Withdraw Consent in Practice

If the user does not want to receive cook­ies, they can change the brows­er set­tings. Please note that dis­abling cook­ies nec­es­sary for authen­ti­ca­tion process­es, secu­ri­ty, main­tain­ing user pref­er­ences may hin­der, and in extreme cas­es, may pre­vent the use of web­sites.

To man­age cook­ie set­tings, select the web browser/system from the list pro­vid­ed and fol­low the instruc­tions:

• Edge
• Inter­net Explor­er
• Chrome
• Safari
• Fire­fox
• Opera

Mobile devices:

• Android
• Safari (iOS)
• Win­dows Phone

9. Server Logs

Infor­ma­tion about some user behav­iors is sub­ject to log­ging at the serv­er lev­el. These data are used only to admin­is­ter the ser­vice and ensure the most effi­cient ser­vice pro­vi­sion of the host­ing ser­vices. The browsed resources are iden­ti­fied by URL address­es. Addi­tion­al­ly, the fol­low­ing may be record­ed:

• Time of request arrival;
• Time of send­ing the response;
• Client sta­tion name – iden­ti­fi­ca­tion car­ried out by the HTTP pro­to­col;
• Infor­ma­tion about errors that occurred dur­ing the HTTP trans­ac­tion exe­cu­tion;
• URL of the page pre­vi­ous­ly vis­it­ed by the user (refer­rer link) – if the Ser­vice was accessed via a link;
• Infor­ma­tion about the user’s brows­er;
• Infor­ma­tion about the IP address.

The above data are not asso­ci­at­ed with spe­cif­ic per­sons brows­ing the pages and are used only for serv­er admin­is­tra­tion pur­pos­es.

10. Contact

The data admin­is­tra­tor will con­tact you as a User via email, tele­phone, or tra­di­tion­al mail. Users will be pro­vid­ed with infor­ma­tion regard­ing respons­es to ques­tions sub­mit­ted via the con­tact form. Infor­ma­tion trans­mis­sion elec­tron­i­cal­ly occurs only with users’ con­sent.

11. Data Security

The Admin­is­tra­tor declares that they will strive to ensure a high lev­el of secu­ri­ty for Users whose data they man­age when using the ser­vice. The mod­ern data pro­tec­tion tech­niques applied for the ser­vice secu­ri­ty aim to ensure the high­est lev­el of secu­ri­ty.

12. Types of Cookies

• Inter­nal cook­ies – files placed and read from the User’s device by the Ser­vice’s tele­in­for­ma­tion sys­tem.
• Exter­nal cook­ies – files placed and read from the User’s device by tele­in­for­ma­tion sys­tems of exter­nal ser­vices.
• Ses­sion cook­ies – files placed and read from the User’s device by the Ser­vice dur­ing one ses­sion of a giv­en device. After the ses­sion ends, the files are delet­ed from the User’s device.
• Per­sis­tent cook­ies – files placed and read from the User’s device by the Ser­vice until man­u­al­ly delet­ed. The files are not delet­ed auto­mat­i­cal­ly after the ses­sion ends unless the User’s device con­fig­u­ra­tion is set to delete cook­ies after the ses­sion ends.
• Nec­es­sary cook­ies – cook­ies essen­tial for the prop­er func­tion­ing of our Ser­vice. They sup­port basic func­tions (e.g., log­ging in, shop­ping cart) and serve to ensure secu­ri­ty. The use of these cook­ies does not require your con­sent and is auto­mat­i­cal­ly stored on your device. They are active dur­ing your vis­it to the ser­vice or a lit­tle longer. You can block these cook­ies using brows­er set­tings, but in this case, the Ser­vice may not func­tion prop­er­ly. Check the list of nec­es­sary cook­ies.
• Ana­lyt­i­cal cook­ies – we want to ana­lyze how you, as a User, use our Ser­vice. This helps us cre­ate reports and sta­tis­tics that help us improve our Ser­vice. For this pur­pose, we use the Google Ana­lyt­ics tool, and some infor­ma­tion col­lect­ed by cook­ies is sent to Google; check the list of ana­lyt­i­cal cook­ies.
• Adver­tis­ing cook­ies – we want to deliv­er ads tai­lored to your inter­ests and mea­sure the effec­tive­ness of our ads. For this pur­pose, we and our adver­tis­ing part­ners use var­i­ous cook­ies. Some of them track your activ­i­ty on our Ser­vice (e.g., prod­ucts you browse), col­lect dif­fer­ent infor­ma­tion, and pass it on to our adver­tis­ing part­ners. This allows you to see our ads tai­lored to your inter­ests on oth­er web­sites (e.g., if you browse our prod­ucts, their adver­tise­ment may appear on anoth­er site lat­er). The activ­i­ty peri­od of these cook­ies is up to 6 months. Check the list of adver­tis­ing cook­ies.

13. Security

Stor­age and read­ing mech­a­nisms – Stor­age and read­ing mech­a­nisms of cook­ies do not allow for the col­lec­tion of any per­son­al data or any con­fi­den­tial infor­ma­tion from the User’s device. The trans­fer of virus­es, tro­jans, and oth­er worms to the User’s device is prac­ti­cal­ly impos­si­ble.

Inter­nal cook­ies – the inter­nal cook­ies used by the Admin­is­tra­tor are safe for the Users’ devices.

14. Purposes of Using Cookies

By using our web­site with­out chang­ing your brows­er set­tings, you con­sent to the use of the nec­es­sary cook­ies. This allows our Ser­vice to be ful­ly secure and con­ve­nient. Since we respect your right to pri­va­cy, you may opt-out of accept­ing cer­tain types of cook­ies by mak­ing a choice via the ban­ner pro­vid­ed in the Ser­vice.

1. Improv­ing and facil­i­tat­ing access to the Ser­vice – The Admin­is­tra­tor may store infor­ma­tion about the User’s pref­er­ences and set­tings regard­ing the Ser­vice in cook­ies to improve, enhance, and speed up the ser­vice pro­vi­sion with­in the Ser­vice.
2. Your per­son­al data will be pro­filed and tai­lored to your inter­ests, which we will deter­mine based on the con­tent browsed on the Ser­vice belong­ing to the Admin­is­tra­tor and we will con­duct sta­tis­ti­cal analy­ses to improve ser­vices.
3. Sta­tis­ti­cal data – The Admin­is­tra­tor and exter­nal ser­vices use cook­ies to col­lect and process sta­tis­ti­cal data such as, for exam­ple, vis­it sta­tis­tics, User device sta­tis­tics, or User behav­ior sta­tis­tics. These data are col­lect­ed to ana­lyze and improve the Ser­vice.
4. Pro­vid­ing mul­ti­me­dia ser­vices – The Admin­is­tra­tor and exter­nal ser­vices use cook­ies to serve mul­ti­me­dia ser­vices to Users.

15. External Services

The Admin­is­tra­tor does not coop­er­ate with exter­nal ser­vices and the Ser­vice does not place or use any exter­nal cook­ies.

16. Options for Storing and Accessing Data on the User’s Devices by the Service

The User may, at any time, inde­pen­dent­ly change the set­tings for stor­ing, delet­ing, and access­ing data stored in cook­ies, includ­ing with­draw­ing con­sent (this will not affect the legal­i­ty of actions tak­en while the con­sent was in effect).

Infor­ma­tion on how to dis­able cook­ies in the most pop­u­lar com­put­er and mobile browsers is avail­able on the web­sites:

• Fire­fox
• Chrome
• Inter­net Explor­er
• Opera
• Safari

Due to the mul­ti­tude of tech­no­log­i­cal solu­tions, it is not pos­si­ble to pro­vide pre­cise guide­lines on how to set stor­age or access con­di­tions for cook­ies using set­tings for all avail­able telecom­mu­ni­ca­tion end devices and soft­ware installed on these devices. How­ev­er, in most cas­es, you need to select “Tools” or “Set­tings” and there find the sec­tion respon­si­ble for con­fig­ur­ing cook­ie set­tings or man­ag­ing pri­va­cy while brows­ing the Inter­net. Detailed infor­ma­tion is usu­al­ly pro­vid­ed by the man­u­fac­tur­er of the device or brows­er in the user man­u­al or on their web­site.

The User can delete all cook­ies stored so far at any time using the tools of the User’s device through which the User uses the Ser­vice’s ser­vices.

17. Service Requirements

Restrict­ing the stor­age and access to cook­ies on the User’s device may cause some Ser­vice func­tions to mal­func­tion.

The Admin­is­tra­tor is not respon­si­ble for any improp­er­ly func­tion­ing Ser­vice fea­tures if the User restricts any way the abil­i­ty to save and read cook­ies.

18. Third-Party Access to Cookies

As part of our online offer­ings, we use Google Ana­lyt­ics. Google Ana­lyt­ics is a tool pro­vid­ed by Google LLC from the USA. Google process­es infor­ma­tion for us based on your con­sent. Ana­lyt­i­cal cook­ies do not col­lect infor­ma­tion that direct­ly iden­ti­fies you. The infor­ma­tion col­lect­ed includes your device, brows­er, approx­i­mate loca­tion, and how you use our ser­vice (e.g., which page you vis­it the ser­vice from, which pages you browse, and for how long, whether you have vis­it­ed our Ser­vice before). For addi­tion­al pri­va­cy pro­tec­tion, we have enabled IP address anonymiza­tion.
Provider: Google Ire­land Lim­it­ed, Google Build­ing Gor­don House, 4 Bar­row St, Dublin, D04 E5W5, Ire­land
Pri­va­cy Pol­i­cy
Terms
Opt-out
Pri­va­cy Set­tings

More infor­ma­tion about Google Ana­lyt­ics: If you have con­sent­ed, our web­site may use Google Ana­lyt­ics 4. The exe­cut­ing par­ty for users in the EU/EEA and Switzer­land is Google Ire­land Lim­it­ed, Google Build­ing Gor­don House, 4 Bar­row St, Dublin, D04 E5W5, Ire­land (“Google”).

Scope of pro­cess­ing: Google Ana­lyt­ics 4 uses cook­ies to enable the analy­sis of your use of our web­sites. In Google Ana­lyt­ics 4, IP address anonymiza­tion is enabled by default. Due to IP address anonymiza­tion, your IP address will be short­ened by Google with­in the mem­ber states of the Euro­pean Union or oth­er par­ties to the Agree­ment on the Euro­pean Eco­nom­ic Area. Only in excep­tion­al cas­es will the full IP address be sent to a Google serv­er in the USA and short­ened there. Accord­ing to Google, the IP address trans­mit­ted by your brows­er as part of Google Ana­lyt­ics will not be com­bined with oth­er data from Google.

The recip­i­ents of the data are/may be, in par­tic­u­lar:

• Google Ire­land Lim­it­ed, Gor­don House, Bar­row Street, Dublin 4, Ire­land (as a proces­sor accord­ing to Arti­cle 28 GDPR)
• Google LLC, 1600 Amphithe­atre Park­way Moun­tain View, CA 94043, USA
• Alpha­bet Inc, 1600 Amphithe­atre Park­way Moun­tain View, CA 94043, USA

It can­not be ruled out that US author­i­ties may access data stored by Google.
Cook­ies are valid for 14 months.

Our adver­tis­ing part­ners use their own cook­ies and use them accord­ing to their pri­va­cy poli­cies (e.g., to tai­lor ads and dis­play them on the sites sup­port­ed by these part­ners). Check the list of adver­tis­ing part­ners. Adver­tis­ing cook­ies do not col­lect infor­ma­tion that direct­ly iden­ti­fies you. The infor­ma­tion col­lect­ed includes, for exam­ple, loca­tion; whether you clicked on our ad and whether it result­ed in a pur­chase, etc.